FAQ

Quick answers to the questions traders ask most often. For the wider product overview see About.

How do YES and NO shares work?

Each market is a yes/no question. Buying a YES share at price P cents costs P/100 OXC and pays out 1 OXC if the answer is YES, 0 otherwise. NO shares are the mirror: cost (100-P)/100 OXC, pay 1 OXC if the answer is NO. The cheaper a share is, the longer the odds — and the bigger the payout if you're right.

How does the order book match orders?

OutcomeX uses a central limit order book (CLOB) with strict price-time priority — same shape Polymarket and Kalshi use. Your order rests at your chosen price until someone willing to take the other side shows up, or until you cancel. There's no automated market maker, so prices come from real participants.

Market vs limit orders?

• Market orders cross the best available price immediately and fill against resting liquidity. We submit them as marketable limits at the top-of-book price, so you never pay worse than the visible offer.
• Limit orders rest at your chosen price until matched, cancelled, or expired. Use them when you have a view on price and you're willing to wait.

How does resolution work?

When the underlying event has happened (or definitively hasn't), an operator resolves the market as YES or NO. All YES holders are paid 1 OXC per share, all NO holders are paid 1 OXC per share, and any remaining open orders are cancelled with their reserved margin refunded. Resolution is idempotent — re-running it on a resolved market is a no-op.

Each market lists its resolution rule and source on the detail page's Resolution tab. If the source itself is ambiguous after the event, the operator may cancel the market and refund positions rather than make a judgement call.

Are there fees?

Yes — a settlement fee of 4% applies to the winning side at resolution. If you hold 4 OXC worth of winning shares, your payout is reduced by that fee.

Crucially the fee only applies to winning payouts:

• Losing-side positions pay nothing extra at resolution (the shares already went to zero).
• Cancelled / expired orders refund their reserved margin in full — no fee.
• Cancelled markets (when the source is ambiguous) refund every open order in full and pay out nothing — no fee, because no one "won".

Your cumulative fees paid surface inline on /Portfolio under the balance display, and every fee write is a settlement_fee row on your Ledger tab so the math is auditable end-to-end.

Is this real money?

No. Everything is denominated in OXC ("OutcomeX Coin"), a play-money unit. New accounts start with 1,000 OXC and the daily faucet credits another 100 OXC every 24 hours. OXC has no cash value and can't be redeemed for anything outside the platform.

What's the faucet?

A button on your Portfolio that credits 100 OXC once every 24 hours. The button shows a pulsing green dot when a claim is available, and a "Next claim in Xh YYm" countdown when it's on cooldown.

Can I export my data?

Yes — four CSV downloads on Portfolio (trades, positions, ledger, orders) and one on Watchlist. Each is a snapshot of the current state of your account at request time, with stable column headers so you can diff between exports.

Are my trades public?

Yes — trade history and positions are visible on the Leaderboard and on your public profile at /Users/User-XXXXXXXX, where the handle is the first 8 characters of your random user ID. We don't show your email or your registration name.

How does the Watchlist work?

Click the ★star icon on any market detail page or market card to add it to your Watchlist. Starred markets appear in a sortable table with the current chance, status, comment count, and "Closes in Xh" urgency badges for markets within 24h24 hours of close.

From the Watchlist toolbar you can filter to one category, hide settled markets, sort by recently starred / closing soon / chance / most discussed, and download a CSV snapshot. The CSV filename bakes the active filter into the name (outcomex-watchlist-politics-open-YYYYMMDD.csv) so multiple filtered exports don't overwrite each other.

The "Activity on starred markets →" link in the Watchlist header jumps to /Activity?watching=true, which scopes the global trade feed to just the markets you're tracking.

Can I comment on markets?

Yes. Each market detail page has a comment thread. Comments support three lightweight formatting features:

• @User-XXXXXXXX — mention another trader by their public handle. Becomes a link to their profile.
• #N — reference another market by id. Becomes a link to /Markets/N. Useful for cross-linking related markets in a discussion.
• http:// and https:// URLs — auto-linked with rel="noopener noreferrer" and open in a new tab.

You can edit your own comments from the thread. Edited comments show a small (edited) tag next to the timestamp on the market detail page and on profile recent-comment summaries — the original timestamp stays, so other traders can see when a comment was first posted versus most recently changed.

You can also delete your own comments. Deletion is "soft" — the row stays in the thread as a [deleted by author] placeholder so replies and @-mentions anchored to it still make sense. The body is not visible to other readers (the public API blanks it out), but it's preserved in the database for a brief undo window: within 5 minutes of deleting, you'll see an Undo button on the placeholder that restores the comment in place. After the window elapses, the row stays soft-deleted permanently.

Can I close a position before resolution?

Yes. From the market detail page, the "Your position" card has a one-click Close button that places a marketable order on the opposite side for your full position. The order entry sidebar also accepts manual sells of any size if you want partial.

Account & sign-in

Everything below is self-serve. If something here doesn't work, see Contact below.

I forgot my password.

Visit /Account/ForgotPassword and enter your account email. If the address matches a confirmed account, we'll email a reset link. The link lands on a page where you can choose a new password — no need to contact support.

I never got my confirmation email.

Request a new one at /Account/ResendConfirmation. The form works without sign-in (you wouldn't be able to sign in yet anyway). Check your inbox AND your spam folder; some providers route automated mail to spam by default.

I want to change my email or password.

Both controls live on /Account/Settings. Changing your email may sign you out and require you to confirm the new address before signing back in — the form warns you before submit when that applies.

I think someone else accessed my account.

Go to the Security card at the bottom of /Account/Settings and click Sign out of all sessions. This invalidates every browser and device currently signed in to your account. Then change your password (or use the forgotten-password flow above) before signing back in.

Something doesn't look right.

Email support@outcomex.example. For market suggestions, markets@outcomex.example.